---
title: "Banking regulator orders Rs. 1.2 billion refunds to customers"
description: "Most outlets led with the financial amount and the directive for banks to refund customers. Dawn added a note about fraudulent activities being widespread, describing them as a significant risk to banks and clients. ProPakistani focused on the number of complaints resolved in favor of customers."
url: https://harzaviya.com/stories/14129-banking-mohtasib-provides-rs1-46bn-relief-to-customers
site: HarZaviya
language: en
---

# Banking regulator orders Rs. 1.2 billion refunds to customers

business · updated 14 Oct 2026, 4:36 AM PKT · 12–14 Oct 2026 · 3 articles from 3 outlets over 2 developments

## How it developed

Newest development first. Each carries its own coverage and, where we have one, our summary of it.

### 14 Oct 2026 — Banking Mohtasib provides Rs1.46bn relief to customers (1 outlet)

- **Business Recorder** — [Banking Mohtasib provides Rs1.46bn relief to customers](https://www.brecorder.com/news/40444056/banking-mohtasib-provides-rs146bn-relief-to-customers) · 14 Oct 2026, 4:36 AM PKT
  > KARACHI: The Banking Mohtasib Pakistan has provided monetary relief of Rs 1.46 billion to the banking customers by disposing of over 28,700 complaints during the first 10 months (1st January to 31st October) of the calendar year CY25. With a view to protecting the people from fraudulent activities which are rampant now a days, the Banking Mohtasib, Sirajuddin Aziz has emphasized upon the bankin...

### 12 Oct 2026 — Banking regulator orders Rs. 1.2 billion refunds to customers (2 outlets)

> Most outlets led with the financial amount and the directive for banks to refund customers. Dawn added a note about fraudulent activities being widespread, describing them as a significant risk to banks and clients. ProPakistani focused on the number of complaints resolved in favor of customers.

- **Dawn** — [Banks ordered to pay Rs1.2bn](https://www.dawn.com/news/2036748/banks-ordered-to-pay-rs12bn) · 13 Oct 2026, 7:00 AM PKT
  > KARACHI: Banking Mohtasib Pakistan Sirajuddin Aziz has said fraudulent activities are widespread and pose a significant risk to banks and their clients. In a statement on Monday, Mr Aziz said his office disposed of over 29,001 complaints during January-September of CY2026, awarding complainants Rs1.2 billion. The Banking Mohtasib received 33,625 new complaints during the period, including 5,927...
- **ProPakistani** — [Banks Refund Rs. 1.2 Billion to Customers](https://propakistani.pk/2026/10/12/banks-refund-rs-1-2-billion-to-customers/) · 12 Oct 2026, 5:31 PM PKT · 76% identical wording to the newest filing
  > The Banking Mohtasib Pakistan has decided 29,001 complaints in favor of customers, involving Rs. 1.2 billion, during the first nine… Read More

3 articles from 3 outlets, 12–14 Oct 2026. Headlines and links belong to their outlets — HarZaviya links out and never copies article text.

---

HarZaviya compares how Pakistani outlets cover the same story. It stores and shows each outlet's headline and a short excerpt, and links out — it never copies article text, and every headline belongs to the outlet that wrote it. It takes no stance on any outlet.

Pages: [Top stories](https://harzaviya.com/) · [Latest headlines](https://harzaviya.com/feed) · [Archive](https://harzaviya.com/archive) · [Why](https://harzaviya.com/why) · [Sources](https://harzaviya.com/sources) · [Methodology](https://harzaviya.com/methodology) · [About](https://harzaviya.com/about) · [About the bot](https://harzaviya.com/about-bot)
Trackers: [Gold prices](https://harzaviya.com/gold-prices) · [Fuel prices](https://harzaviya.com/fuel-prices) · [Stock exchange](https://harzaviya.com/stock-exchange)

Any page on this site is available as markdown: send `Accept: text/markdown`, or add `.md` to the path.
